- No More Per-Operator Fees!
Host Your Own Professional Chat For More Sales & Lower Service Costs
SmartService Live is SmartHQ's essential new tool to help you increase your website sales and customer service satisfaction by empowering site owner's to offer instant live chat to your website visitors without monthly fees or per-operator charges. Competitors offer chat history transcripts for a minimum fee of $9.95 per operator and they too also offer Visitor Monitoring with Operator Initiated Chats for an additional fee of $34.95 per operator per month (BoldChat, July 2004) but you get it all and much more right here!
• Unlimited Operators & No Additional Fees!
• Track Your Site Visitors
• Initiate Pre-Sales Chats with Website Visitors
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Click here to view the features chart
Increase Sales Instantly
- Chat with visitors to answer pre-sales questions and to assist visitors in their purchase decision.
- Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your web site.
- Initiate chats with visitors to drive more sales and leads from your web site.
- Automatically email transcript of chat to customer.
- Use push URLs and automated answers to address commonly asked questions.
- Achieve higher conversion rates, larger order sizes and increased customer loyalty.
Lower Support & Customer Service Costs
- Chat with many visitors simultaneously in independent one-on-one chats.
- Send canned answers instantly that provide step-by-step instructions to resolve problems.
- Push visitors to a new web page easily to provide additional information.
Your Service Costs Decrease Substantially
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One operator can easily handle multiple customers at the same time.
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Your customers experience shorter waiting time and get immediate answers to their questions.
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Your communication costs will decrease, especially if you are using an 800 number and today's business environment this alone makes SmartService Live invaluable.
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Join SmartHQ today!
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